Heselwood & Grant Solicitors is a Data Controller who processes data and special categories of data which we will refer to as personal information. Heselwood & Grant Solicitors acknowledges its obligations as a data controller and data processor.
Information provided by you
Personal data relates to a living individual who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in the data controller’s possession, or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (GDPR).
How do we collect information?
You provide us with personal data when you contact us online, by email or telephone. We always aim to use the minimum personal information necessary to support the business activities and functions we carry out. Personal data we collect and process may include: first name, last name and contact details. We may require financial information, such as bank account or payment card details, income, expenditure, tax records, credit history, credit score and other financial information. This data is essential for us to provide legal services to you. Heselwood & Grant Solicitors complies with its obligations under the GDPR:-
- By collecting and retaining data necessary to pursue Heselwood & Grant Solicitors’ legitimate business interest
- By ensuring that appropriate technical measures are in place to protect personal information
- By keeping personal data up-to-date; and
- By storing and destroying data securely
The law requires us to maintain data for a period of 5 years from the end of the matter we are handling for you, or from the date at which you cease to be a client of this firm. However, you agree to our retaining the forms and any other data for our usual file retention period of 6 years from the date of the file being archived, or longer than this if necessary, as when litigation has arisen or may be pending and the checks have or may become relevant in any such proceedings. Please note in relation to our Wills and Probate department, papers will be kept for 20 years and, often, indefinitely.
Your personal data will be treated as strictly confidential. Heselwood & Grant Solicitors will not share your personal data with third parties without obtaining your prior consent. Any third parties that we may share your data with are obliged to keep your details securely and to use them only to fulfil the service they provide on our behalf.
Under the GDPR, you have a number of rights that you can exercise in certain circumstances. If you want more information about the rights under the GDPR, please see the guidance from the Information Commissioner’s Office on Individual’s Rights under the GDPR.