Contracting an illness whilst staying in a foreign country can be a particularly distressing experience. But if that illness is caused by poor hygiene standards or a lack of care on the part of a tour operator, you can count on our expertise to help you make a claim for compensation.
It is your tour operator’s responsibility to take all reasonable steps to ensure your health and safety and the Package Tour Regulations enable us to pursue them directly, instead of the negligent service provider (for example, the hotel). These regulations apply where more than one element of the holiday is booked with a tour operator (e.g. flights, transfers, accommodation), rather than directly.
It is possible to claim compensation for your suffering and also loss of holiday enjoyment, together with financial losses, such as medical bills, policy excess or loss of earnings. If we take on your illness claim and are able to pursue it through the courts of England and Wales, we will offer you the benefit of our No Win No Fee Agreement which will provide you with peace of mind in respect of legal costs.
If the Package Tour Regulations do not apply, you should be aware that the time limits within which a claim for compensation can be brought are different in every country throughout the world. If you have been affected by illness, disease or infection while travelling abroad, it is vital that you seek expert legal advice as soon as possible.