Unfortunately, incidents can sometimes occur on package holidays which may lead to serious injury. Anything from slipping on a wet surface or tripping on a loose tile, to falling from a balcony has the potential to ruin what was supposed to be a stress-free and relaxing holiday experience. Worryingly, these accidents are sometimes not covered by standard holiday insurance.
Tour operators have a responsibility to ensure that all accommodation is safe and clean, and that guests are not exposed to unnecessary health risks. According to UK law, people who have suffered an injury whilst on a package holiday may be entitled to claim compensation if the incident occurred at the accommodation, or during any other part of the holiday that is within the “package” offered (such as during a transfer booked as part of the package, whilst on a planned excursion or in the course of sporting activities).
Holidays where flights, transit and accommodation are booked separately are unfortunately not usually covered by the relevant Package Tour Regulations, which means that the only means of redress will be to pursue the claim through the relevant foreign court. If the Package Tour Regulations do not apply, you should be aware that the time limits within which a claim for compensation can be brought are different in every country throughout the world. If you have been affected by injury whilst travelling abroad, it is vital that you seek expert legal advice as soon as possible.
If you have suffered an injury on a package holiday, you can rely on our team of lawyers, who have years of experience working on these notoriously complex cases, and will be able to provide you with support and expert guidance at every stage of the claims process.
We offer a No Win No Fee service with no upfront fees, to give you peace of mind in respect of your legal costs. We will gather the evidence required to prove liability on the part of the tour operator and the documentation necessary to quantify your claim, including a medical report outlining the nature and extent of your injuries, together with a prognosis for any ongoing symptoms. We will also collate documentation to support your claim for financial losses, including loss of earnings or private medical expenses. We will prepare a statement on your behalf, which will help us to prove your entitlement to compensation for loss of holiday enjoyment. This careful quantification process will enable us to secure the best possible result for you.